LEADERSHIP COMMITTEE

CMO

SVP & Chief Marketing Officer

Richard Smith

SVP & Chief Marketing Officer, AIG Bank

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AIG Bank

Richard Smith
SVP & Chief Marketing Officer, AIG Bank

SVP & Chief Marketing Officer

Rich Smith is the Chief Marketing Officer of AIG Bank, leading marketing and strategic planning efforts for AIG’s banking subsidiary and serving on AIG’s global brand and ecommerce steering committees.  He has a 20-year history of building profitable campaigns and top-tier brands in the financial services, insurance, and consumer financial products industries, specializing in digital marketing, direct marketing, cross-selling, business strategy, and product development.  Rich serves on the North American Advisory Board of the CMO Council and the Governing Body of the CMO Collective and was recently named as a Top 500 CMO by ExecRank and one of Twenty Rising Stars in Financial Marketing by The Gramercy Institute.  

After the financial crisis of 2008, Rich lead the transformation of AIG Bank’s business model from a focus on internal business sources and intermediaries, such as financial advisors, to consumer-focused direct banking, delivering exponential growth in consumer business.   Before his time at AIG Bank, he drove revenue growth for other AIG business units including AIG’s Domestic Accident and Health Division and AIG Direct (21st Century Insurance)—AIG’s former auto insurance company.  

Rich joined AIG from Bank One (Chase) where he led a team responsible for credit card loan growth and an annual P&L of $230 million.  Rich began his career at MBNA America (Bank of America) in expanding marketing leadership roles, including Product Development Manager where he launched MBNA’s Platinum Plus MasterCard and Visa.  

Rich earned his MBA from the University of Delaware and his BS in Economics from Penn State.  

Chief Marketing Officer

Nancy Jones

Chief Marketing Officer, Allianz Life Insurance

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Allianz Life Insurance

Nancy Jones
Chief Marketing Officer, Allianz Life Insurance

Chief Marketing Officer

Nancy Jones is the chief marketing officer for Allianz Life Insurance Company of North America (Allianz). Nancy is responsible for Product Innovation, Marketing, and Corporate Communications. In this role she leads the company’s product strategy and development for our fixed annuity, variable annuity, life, and long term care products. Her team leads the brand management, marketing, and promotions of our products and solutions through our distributors and ultimately to the end consumer. In addition, Nancy drives our messaging throughout the company and the community. Prior to joining Allianz, Nancy served as the senior vice president of Client Experience and Marketing Operations at Ameriprise Financial. She also held several senior roles at American Express in the traditional financial advisory business as well as developing new direct and online businesses. Her career in the financial services industry spans more than 20 years with roles in business strategy, product development, distribution channel management, and marketing. Nancy has a BBA in financial management from Southern Methodist University, and an MBA in marketing from the Carlson School of Management at the University of Minnesota. She is a Certified Financial Planner (CFP) and holds her FINRA series 7 and 24 licenses. Nancy is active in the community and currently sits on the board of directors for the Minnesota Orchestra.

Chief Marketing Officer

Patrick Blair

Chief Marketing Officer, Wellpoint

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Wellpoint

Patrick Blair
Chief Marketing Officer, Wellpoint

Chief Marketing Officer

Patrick Blair is Chief Marketing Officer for Wellpoint.  In this position, Mr. Blair is responsible for identifying, evaluating and directing the company's growth investments as well as formulating and implementing strategic business development initiatives.  Mr. Blair has accountability for sales, marketing, business development, eBusiness, product development and strategy.  Prior to his role as Chief Marketing Officer, Mr. Blair was CEO of the company’s Specialty Products Group which is the strategic business unit responsible for management and growth of the Company’s Medicare, long term care and other products serving seniors and people with disabilities.   

Mr. Blair came to Wellpoint (previously Amerigroup) in 2004 from Deloitte Consulting, where he was a senior manager in the healthcare consulting practice.  Before Deloitte, he was a senior consultant with Cap Gemini Ernst & Young’s health care consulting practice.  Mr. Blair has extensive management consulting experience with the nation’s top health insurers and provider organizations in the areas of business unit strategy, growth strategy, product development, process improvement and post-merger integration.  Mr. Blair holds a bachelor’s degree in Economics and a master’s degree in Health Administration from Indiana University; and a master’s degree in Business Administration from Henley Business School, University of Reading, Oxfordshire, England.  Mr. Blair serves on the Board of the American Heart Association of Hampton Roads and The UpCenter, a Norfolk, Va.-based non-profit organization.

EVP, Customer Strategy - Consumer Banking

Paul Kadin

EVP, Customer Strategy - Consumer Banking, Citi

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Citi

Paul Kadin
EVP, Customer Strategy - Consumer Banking, Citi

EVP, Customer Strategy - Consumer Banking

Paul Kadin is Head of Marketing Operations and Strategy in Citi’s North American Marketing organization.  In this role he is improving the effectiveness and efficiency of marketing processes and interaction models within NA Marketing and across Global Consumer Marketing, agencies and business partners.  He is also working on greater customer centricity through development of marketing plans that align NA Consumer businesses with key strategic pillars.

Immediately prior to his current role Paul was EVP Customer Strategy for Citi’s North American Consumer Banking business where he led development of segmentation strategies driving new products, programs, and front line systems that cross Citi’s consumer businesses as well as employee engagement efforts to bring a new level of customer orientation to the company. Previously, he has held other marketing leadership positions at Citi including Marketing Director for Retail Banking, leading all marketing communications in the US.  Paul also played the lead marketing role in “One Citi”, the company’s effort to offer its full capabilities to customers across all key businesses.

Paul began his career at major consumer packaged goods companies Procter & Gamble, Warner-Lambert, and Sara Lee, where he was Vice President of Marketing.  Paul subsequently leveraged his CPG marketing experience at Chase where he was Division Executive for the branches in Manhattan and the Boroughs, and Head of Consumer Market Management. In the mutual fund industry Paul was Executive Vice President at Dreyfus leading their retail branch organization nationally.  He also held leadership roles in several early stage marketing technology companies before joining Citi.

VP of Marketing

Deborah Colby

VP of Marketing, First Tech Federal Credit Union

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First Tech Federal Credit Union

Deborah Colby
VP of Marketing, First Tech Federal Credit Union

VP of Marketing

Deborah Colby is the vice president of marketing for First Tech Federal Credit Union, the nation’s premiere credit union serving the technology sector. Deborah directs the growth and direction of the company’s overall brand, marketing and member relations initiatives, including the execution of First Tech’s digital marketing, social media and email marketing programs. In 2010, Deborah was the chief communications strategist for the largest merger in credit union history, and spearheaded First Tech’s use of social media to orchestrate merger approval. An Oregon native until 2011, Deborah now resides in the Bay Area and has bachelor’s degrees in global business management and marketing.

GM Strategic Alliances

Nicholas Caffentzis

GM Strategic Alliances, GE Healthcare IT

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GE Healthcare IT

Nicholas Caffentzis
GM Strategic Alliances, GE Healthcare IT

Nick Caffentzis is responsible for driving innovation and aligning strategy and execution with customers’ needs in the Americas region. He has been with GE for 25 years, and in the marketing department for the past 18 years. Previously he has held roles such as Segment Marketing Manager, Global Product Marketing Manager, and Regional Marketing Leader for GE Advanced Materials. Additionally, he has held responsibilities as Diagnostic Imaging Services Marketing Manager, GM DI American Marketing, and GM Americans Marketing Operations for GE Healthcare.  Caffentzis interests include Segmentation and Targeting, Value Propositions, and Product Lifecycles.

 

VP of Marketing

Stuart Foster

VP of Marketing, Hilton Worldwide

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Hilton Worldwide

Stuart Foster
VP of Marketing, Hilton Worldwide

VP of Marketing

H. Stuart Foster, Vice President of Marketing for Luxury at Hilton Worldwide leads all marketing efforts on behalf of Conrad and Waldorf Astoria Brands. Stuart has extensive experience in developing, shepherding and promoting global luxury brands at Moët-Hennessy and L’Oreal.

During his 15-year tenure with Moët-Hennessy, Stuart utilized his deep marketing and sales experience, and superior consumer insight and activation skills to provide leadership in some of the world’s top markets, including New York, Paris and Tokyo. He has developed and implemented a brand renewal strategy for the world’s #1 luxury champagne brand that added an estimated $250 million in brand value. Stuart has reinvigorated brands across channels while developing visibility and presence in hotels, restaurants and wine shops. Stuart has been successful in accelerating brands’ growth and achieving top market position globally in terms of both profit and volume.

Fluent in English and French and proficient in Japanese, Stuart brings a true global perspective to his role with the Luxury Brands of Hilton Worldwide. Stuart is responsible for the strategic development and global positioning for Waldorf Astoria Hotels & Resorts and Conrad Hotels & Resorts. He is charged with leading these brands’ overall marketing initiatives to drive revenue, improve market share, build brand loyalty and support brand growth.

With two decades of branding and marketing experience, Stuart is uniquely equipped to develop the positioning of luxury brands and achieve even higher levels of success. He received his Master of Business Administration from New York University’s Stern School of Business and his Bachelor of Arts from Colgate University.

Chief Marketing Officer

Ian Arthur

Chief Marketing Officer, Intrawest

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Intrawest

Ian Arthur
Chief Marketing Officer, Intrawest

Chief Marketing Officer

Ian Arthur is a proven leader in creating high-impact marketing and branding initiatives that build significant awareness, capture market share and increase revenues. He is a leader that drives change and has extensive experience in creating and cultivating brands through direct stakeholder engagement leading to brands that are fully integrated throughout the organization.

Arthur oversaw this process for Frontier Airlines where he served as Director of Marketing. This led to the development of the airline's successful “A whole different animal” branding campaign winning more than 80 Effies and last year this campaign won the Gold Effie for sustainable advertising. Arthur returned to Frontier as Vice President of Marketing where he oversaw the brand merger of Frontier, Midwest and Republic Airlines. As Vice President of Marketing for Vail and Beaver Creek he was responsible for rebranding the Beaver Creek ski resort  through the “Not Exactly Roughing it” campaign resulting in repositioning Beaver Creek as the leading luxury resort in North America. As EVP of Marketing he developed the successful “There’s no place like together" brand for Exclusive Resorts.

Previously Arthur was a leading marketer in the sports industry where he served as Global Product Manager for Prince the leading brand in the tennis industry, he was also Director of Marketing for Head Sports in the US and became the Director of Marketing US Footwear for Nike one of the most recognized brands in the world. 

VP of Marketing

Lanet McCrary

VP of Marketing, Magnolia Federal Credit Union

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Magnolia Federal Credit Union

Lanet McCrary
VP of Marketing, Magnolia Federal Credit Union

VP of Marketing

Lanet McCrary received her B.S. Business Administration/Marketing from the University of Oregon in 1983. She then spent four years in retail management and one year in radio advertising sales before beginning her credit union career in 1988 as the Marketing Assistant for Marion and Polk Schools (MaPS) Credit Union in Salem, Oregon. Nearly 3 and 1/2 years later she became the Marketing Director for IBEW & United Workers Federal Credit Union in Portland, Oregon.

 

While working in Oregon Credit Unions, Lanet served on the council and board of the Oregon Council for Youth & Family Education (OCYFE), was a member of the Credit Union Women’s Association (CUWA), ranked among the top 10 in the nation for classroom presentations during the 1989 - 90 school year, and in 1991, won a Golden Mirror Award for a newsletter she produced for the Credit Union’s Teen Program.

 

Lanet became Marketing Director of Magnolia Federal Credit Union (formerly Jackson VA Federal Credit Union) located in Jackson, Mississippi in 1994 and was promoted to VP Marketing & Business Development in 2004.

 

Lanet is an active volunteer with the Greater Jackson Chamber Partnership—served on the Chairman’s Counsel every year since 2008 and was named the 2010 Ambassador of the Year. She has been a member of the American Advertising Federation—Jackson Chapter since 2007, has served on the Mississippi Credit Union Association’s Statewide Ad Committee since 2009, won a 2006 Marketing Association of Credit Unions (MAC) Bronze Award for her quarterly membership newsletter, served on the Board of Directors of the Jackson Chapter of Credit Unions from 1997-2000, served on the Board of Directors of the Metropolitan Consumer Credit Association from 1998-2002, and is a 1995 graduate of CUNA Marketing School.

Chief Marketing Officer

Adriana Eiriz

Chief Marketing Officer, Nexxo Financial Corporation

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Nexxo Financial Corporation

Adriana Eiriz
Chief Marketing Officer, Nexxo Financial Corporation

Chief Marketing Officer

Ms. Adriana Eiriz is the Chief Marketing Officer of Nexxo Financial Corporation, responsible for all facets of the company’s branding, marketing strategy, advertising, public relations and retail sales.

Ms. Eiriz joined Nexxo Financial in January 2008 with more than eighteen years of marketing experience in the U.S. Hispanic market.  Prior, she was the Director of International and Domestic Markets for Lexicon Marketing, the developer and marketer of Inglés sin Barreras, the world's best-selling video-based English learning program.  Her leadership at Lexicon Marketing was instrumental in the launch of several new products leading to the company’s rapid growth.

Ms. Eiriz also spearheaded key Hispanic Direct Response and retail initiatives for clients at Latin Links, Inc., including the first U.S. Hispanic effort for Buena Vista Games (BVG), part of The Walt Disney Company, launching Spanish-language children’s software titles for the U.S., Mexico and Puerto Rico.

She also held the position of Managing Director at Vivar Advertising, a full-service direct response advertising agency, managing the agency's strategic initiatives and U.S. Hispanic communication strategies for clients such as Murad, Time Life Music, Warner Bros. Home Video and Unvision Consumer Products.

Ms. Eiriz is the first Latin American female to be elected to the Board of the Electronic Retailing Association and currently serves as a member of the Latin American Advisory Board for the Chief Marketing Officer Council, a global organization that is dedicated to high-level knowledge exchange, thought leadership and personal relationship building among senior corporate marketing leaders.

Ms. Eiriz is from Buenos Aires, Argentina.  She is based at Nexxo Financial’s Southern California office in Culver City.

SVP & Chief Marketing Officer

Robert Solomon

SVP & Chief Marketing Officer, Outrigger Hotels & Resorts

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Outrigger Hotels & Resorts

Robert Solomon
SVP & Chief Marketing Officer, Outrigger Hotels & Resorts

SVP & Chief Marketing Officer

Rob Solomon is Senior Vice President of Outrigger Enterprises Group, where he served for many years as CMO and presently oversees strategic research for the company, one of the largest privately-held leisure lodging and hospitality owner-operators in the Asia-Pacific and Oceania regions.

Under Rob’s leadership, Outrigger has been recognized by the American Marketing Association as Hawaii’s Marketer of the Year. The Hospitality Sales and Marketing Association International counted Mr. Solomon as one of the twenty-five most extraordinary minds in marketing, and Travel Weekly called him one of the thirty-three most influential people in the travel industry.

Rob holds Masters Degrees from Princeton and Yale universities. In his spare time, Rob is an avid cyclist and one of Hawaii’s few cross-country skiers.

Chief Marketing Officer

Karen Larrimer

Chief Marketing Officer, PNC Financial Services

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PNC Financial Services

Karen Larrimer
Chief Marketing Officer, PNC Financial Services

Chief Marketing Officer

Karen L. Larrimer is chief marketing officer for The PNC Financial Services Group, responsible for leading advertising, brand management, customer data and decision analytics and research corporate-wide.  In addition, she oversees PNC’s retail banking customer segmentation and the Mass Affluent banking group.   

Prior to being named to her current position in 2008, Larrimer served as executive vice president for PNC’s Business Bank where she led strategic planning, marketing and product management and development.  She also served in a leadership role with Treasury Management, overseeing the connection between Treasury Management and the Business Bank. In addition, she served in a leadership capacity with the Small Business sales team, which included over 300 small business bankers across our footprint.  Larrimer also has prior experience in leadership of PNC’s Merchant Services joint venture as well as overseeing PNC’s call centers across the footprint.  Prior to joining PNC, Larrimer served as a sales executive for Ernst & Young and held a variety of management positions in Corporate Banking at Mellon Bank over a 15 year span.

Larrimer is a Director for the Bank Administration Institute (BAI), she sits on the Consumer Banker’s Association Government Relations Committee and serves on the board of directors for Goodwill Pittsburgh, chairing their development committee and is on the board of the Children’s Museum of Pittsburgh.  She also serves on the marketing committee for United Way Pittsburgh and worked on the United Way 2020 Strategic Planning Committee.  Larrimer was selected as one of the Best 50 Women in Business in the state of Pennsylvania in 2003, and was named one of the “Women Worth Watching in 2009” by Diversity Journal magazine.  In 2010, she was selected as a Working Mother of the Year for PNC, in conjunction with Working Mother magazine.  And, recently, she was selected as the Girl Scouts of Western Pennsylvania’s 2013 Woman of Distinction in Business.

Larrimer graduated summa cum laude with a B.S. in Business Management, from Point Park University, and completed the Carnegie Mellon University Center for Executive Education Leadership Program. 

 

Head of Market Strategy

Jane Stackpole

Head of Market Strategy, Silicon Valley Bank

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Silicon Valley Bank

Jane Stackpole
Head of Market Strategy, Silicon Valley Bank

Head of Market Strategy

An industry veteran with over 20 years at leading financial services firms, Jane Stackpole joined Silicon Valley Bank in 2005 and heads up its Market Strategy Group. Her team is responsible for turning market insights into actions and creating client-centric go-to-market strategies. Prior to SVB, Jane held a variety of leadership positions at E*TRADE, Charles Schwab, Fidelity Investments and Mercer Management Consulting. She holds an MBA from the Tuck School at Dartmouth and a BA in social theory from Harvard University.

Chief Marketing Officer

Michael Babikian

Chief Marketing Officer, Transamerica Insurance & Investment Group

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Transamerica Insurance & Investment Group

Michael Babikian
Chief Marketing Officer, Transamerica Insurance & Investment Group

Chief Marketing Officer

Michael M. Babikian is president and CEO of Transamerica Brokerage, a marketing unit for Transamerica Life Insurance Company and its affiliates.

Babikian joined Transamerica in 2003 as an advanced marketing consultant. In this role, he developed customized solutions for a variety of insurance and investment needs. He was later named vice president of strategic marketing services, a group that included advanced marketing, premium financing and field education. Babikian served as senior vice president of marketing before being promoted to executive vice president and chief marketing officer of Brokerage and chief product officer of the Life & Protection division.

Prior to joining Transamerica, Babikian was general counsel to Infinite Source Technologies, Inc., where he advised on all legal and tax matters. Previously, as an attorney for the tax law firm of Baker, Olson, LeCroy & Danielian, he advised clients on tax and business matters, including entity creation, mergers and acquisitions and exit strategies. He also worked as a tax specialist in KPMG’s Multi-Family Office and in the legal department of the California Franchise Tax Board and the Internal Revenue Service.

Babikian is chairman of the board of directors and a professor at Glendale University College of Law. He has served as a member of the board of trustees for the Glendale Bar Association and as the chairman of the board of directors for the Glendale Bar Association Lawyer Referral Service. He was the committee chair for the Continuing Legal Education Committee of the Armenian Bar Association and was a member of the American Bar Association’s Tax Committee for Exempt Organizations. Babikian is also chairman of the board of directors of the Children’s Music Fund. Babikian is a board member of the Chief Marketing Officer Council and a member of the University of Southern California (USC) Marshall Corporate Advisory Board.

 

SVP, Loyalty Marketing and Strategic Partnerships

Robin Korman

SVP, Loyalty Marketing and Strategic Partnerships, Wyndham Hotels Group

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Wyndham Hotels Group

Robin Korman
SVP, Loyalty Marketing and Strategic Partnerships, Wyndham Hotels Group

SVP, Loyalty Marketing and Strategic Partnerships

Robin Korman is Senior Vice President of Global Loyalty and Strategic Partnerships for the Wyndham Hotel Group. She is transforming Wyndham Rewards, the world’s largest lodging program with 7,000 hotels and 14 brands, into a program which builds loyalty by providing the easiest access to rewards.

Previously, as Vice President of Global Loyalty for Starwood, Robin reconfigured the Starwood Preferred Guest loyalty program from a broad point-accrual program to a customer-centric rewards and recognition program based on proprietary modeling which significantly increased ROI and customer profitability.

Prior to Starwood, Robin was General Manager of the AARP credit card portfolio at JPMorgan Chase and held vice president positions at GE Capital and Citibank. She is a board member of The CMO Council and Loyalty 360. She speaks frequently on loyalty and has written numerous articles for Colloquy and other industry publications.

CIO

Chief Information Officer

Jeff Palm

Chief Information Officer, Allianz Life Insurance

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Allianz Life Insurance

Jeff Palm
Chief Information Officer, Allianz Life Insurance

Chief Information Officer

Jeff Palm is senior vice president and chief information officer for Allianz Life Insurance Company of North America (Allianz Life®).

Mr. Palm has been with Allianz Life since late 2011 and is responsible for leading the Information Technology organization.   Previously, Jeff was Managing Director of Technology at RBC Dain Rauscher, where he served since 2001. Prior to RBC Dain Rauscher, Palm held also senior leadership roles in technology at Fingerhut/Federated, American Express, and Booz, Allen & Hamilton.

Originally from Hennepin, Ill., Palm received his Bachelor’s degree in Computer Science and Mathematics from the University of Illinois.  He has in-depth experience across a variety of strategic, technical, and managerial issues, and has been a featured speaker at numerous technology and business events.

Away from Allianz Life, Palm enjoys playing golf, coaching baseball, and spending time with his teenage son, Devin. 

Chief Information Officer

TJ Graven

Chief Information Officer, Brown Forman

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Brown Forman

TJ Graven
Chief Information Officer, Brown Forman

Chief Information Officer

Timothy Graven (T.J.) is the Vice President and Chief Information Officer at Brown-Forman Corporation in Louisville, Kentucky. In this position, he is responsible for providing technology vision and advocacy, leadership of the company’s global IT efforts, and defining priorities for fundamental organizational transformation. Brown-Forman, founded in 1870, is a producer and marketer of fine quality adult beverages, including Jack Daniel’s, Southern Comfort, Canadian Mist, Finlandia Vodkas, Herradura and el Jimador Tequilas, Chambord Liqueur and Chambord Vodka, Woodford Reserve, Sonoma-Cutrer, and Korbel California Champagnes. Brown-Forman is among the top 10 largest spirits companies in the world and sells its brands in more than 135 countries across the globe. Prior to this position, Graven served as Vice President, Director of Investor Relations for Brown-Forman. Graven joined Brown-Forman in 1998 as a Finance Team Lead. In 1999 he was appointed to Manager, Planning & Analysis, and was subsequently named Controller for the Wine Group. He has also served as the Director of Enterprise Systems with the Information Technology Team. Prior to joining Brown-Forman, Graven was a consultant for SAP America, Inc. where he worked with Fortune 500 clients to apply technology to improve business processes. Graven earned a Bachelor’s degree in Finance from Indiana University and an MBA with high distinction from the University of Notre Dame.

Chief Technology Officer, VP IT

Haden Land

Chief Technology Officer, VP IT, Lockheed Martin

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Lockheed Martin

Haden Land
Chief Technology Officer, VP IT, Lockheed Martin

Chief Technology Officer, VP IT

Haden Land is currently vice president of Engineering and Chief Technology Officer for Lockheed Martin’s Information Systems and Global Solutions Civil.  He serves numerous U.S. government agencies, allied nations, and regulated commercial industries.

Mr. Land, a certified systems architect, is responsible for technical solutions, strategic partnerships, engineering performance, talent development, research and development, and emerging technology planning.   

Land, with 30 years of professional experience, was previously the vice president of Technical Operations and CTO/CIO for Lockheed Martin Enterprise Solutions.  He has over 20 years of technical experience performing in many chief architect and chief engineer roles and has held a number of technical and engineering director positions.  Previous employers include IBM and Loral. 

Mr. Land serves on a wide range of college and industry boards. Key roles include serving as a Potsdam University Trustee, Capitol College Trustee, Prince George’s Community College Foundation Board President, Hispanic Information Technology Executive Council Board Director, Maryland Roundtable STEMnet Advisory Board Member, Cyber Maryland Advisory Board Member, Security Innovation Network Board Member, Washington DC CIO Executive Committee Co-Chair and Global CIO Governing Body Member.  

Mr. Land has a bachelor's degree in Mathematics and Computer Science from Potsdam University and a master's degree in Computer Information Science from Syracuse University.  He has been selected as one of the Top Hispanics in Business and Technology by HE&IT magazine from 2006 through 2012; named a 2011 & 2012 Most Influential Hispanic by HITEC; received the prestigious Global CIO Executive Top 10 Breakaway Leader award in 2012; received the Minerva Award for professional lifetime achievement from Potsdam University; and received an honorary doctorate degree in Humane Letters, Honoris Causa, from Capitol College.

VP & Chief Information Officer

Tracy Nolan

VP & Chief Information Officer, Commercial Metals Company

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Commercial Metals Company

Tracy Nolan
VP & Chief Information Officer, Commercial Metals Company

VP & Chief Information Officer

Tracy Nolan is a recognized leader in using process design, quality techniques, and information technology to streamline operations, reduce cycle time, dramatically reduce cost, and improve customer service. Tracy credits his success with his ability to form global teams sharing best practices and driving strategic use of information technology. He is a certified Master Black Belt in the Six-Sigma quality program.

Tracy joined Commercial Metals Company, headquartered in Irving, Texas, as Vice President and Chief Information Officer in 2010.  Prior to his role at CMC, Tracy was with Cameron International, a global $6 billion oil field services and equipment manufacturer located in Houston, Texas, as Chief Information Officer.  Before working for Cameron, Tracy was the CIO for Merial Ltd., a $1.8 billion animal health company located in Duluth, Georgia.

Earlier in Tracy’s career, he spent over 20 years with General Electric in various executive roles. Tracy joined GE in 1983 as a Senior Consultant and Account Executive with GE’s Consulting Business. He had assignments with various GE businesses including GE Plastics, GE Silicones, GE Energy, and GE Corporate Shared Services. He held a variety of roles with diverse responsibilities:  Chief Technology Officer, Engineering Systems Leader, Manufacturing Systems Leader, Applications Development Leader, Global Shared Services Leader, and Leader of Cost Reduction Initiatives.

Tracy was involved with the conception and introduction of many of GE’s world famous management techniques, such as, Workout, Business Process Re-engineering, Cost Bullet Trains, Six Sigma, and Digitization.

Tracy began his career in banking as a Programmer/Analyst and Account Executive with Norstar Bancorp and State Street Bank of Boston. Tracy has degrees from Syracuse University in Finance and Psychology.

Chief Information Officer

Jay Ferro

Chief Information Officer, American Cancer Society

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American Cancer Society

Jay Ferro
Chief Information Officer, American Cancer Society

Chief Information Officer

Jay is currently Chief Information Officer for the American Cancer Society (ACS), a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. Headquartered in Atlanta, Georgia, the American Cancer Society has more than 900 local offices nationwide and a presence in more than 5,100 communities. Jay is responsible for the people, strategy and operations of the Global Information Technology organization.

Prior to joining ACS in 2012, Jay served as Senior Vice President and Chief Information Officer for AdCare Health Systems, a rapidly growing and recognized innovator in health care facility management. Jay spent the previous 7 years at AIG (American International Group), most recently as VP and CIO for Chartis Aerospace (formerly AIG Aviation), a leading global aerospace insurer. At Chartis, Jay implemented numerous improvements that have delivered substantial value to the organization while managing significant organizational change in a turbulent market environment. In addition to his role as AVP of Information Technology with AIG Personal Lines, Jay was selected as CFO for Operations and Systems in 2006 and led multiple global IT Finance and Governance Standards initiatives that resulted in millions of dollars in savings for the organization.

Jay continues to be a thought leader in the Information Technology arena and is a frequent guest speaker and panelist, both in Atlanta and Nationwide. In recognition of his accomplishments, Jay was selected as Georgia CIO of the Year in 2011, and is currently serving as Chair for the Georgia CIO Leadership Association. His commitment and dedication to community involvement is evidenced by the time and energy he contributes. In 2007, he founded the non-profit group, Priscilla’s Promise, in honor of his late wife, which raises funds for cervical cancer education and research, and currently serves as its Executive Director. In 2011 he was elected to the Board of Directors for TechBridge, an Atlanta-based nonprofit organization which helps other nonprofits use technology to improve their capability to serve the community.

Jay earned both his Bachelor’s Degree in Political Science and his Masters of Business Administration from The University of Georgia. Jay continues to be involved with his alma mater, both as a mentor for young alumni and as a member of the Alumni Board of Directors for the Terry College of Business.

Jay lives in the Metro Atlanta Area with his 3 amazing sons: Trey, Connor and Alex.

SVP & Chief Information Officer

Larry Godec

SVP & Chief Information Officer, First American Financial

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First American Financial

Larry Godec
SVP & Chief Information Officer, First American Financial

SVP & Chief Information Officer

Larry Godec is Senior Vice President and Chief Information Officer of First American.  In that capacity, he leads all divisions within the technology portfolio including strategic planning, application development, security, R&D, governance, infrastructure and data center operations that support and grow the business. 

Larry started with First American in 1999 as the Chief Information Officer for First American Tax Service Company located in Dallas, Texas.  In 2001, he was promoted to the corporate office in Santa Ana, California as the Chief Information Officer for First American Title Insurance Company.   Larry has over 28 years of experience in all facets of information technology.   Prior to First American, Larry held senior technology management positions at Nissan North America and Dr Pepper/Seven-up.  

Larry has a Bachelor of Science degree in mathematics from Colorado State University.  He has been involved in numerous professional and community organizations.  He was president of the Software AG International Users Group and is currently on the board of directors for Southern California Society of Information Managers (SIM).   Larry is regularly asked to participate on CIO Advisory Committees for Microsoft and Oracle and is currently a strategic advisor to the Board of Directors for Apptio Corporation, a leading provider of technology business management solutions whose customers manage over $50B of enterprise IT spend.    

SVP and Chief Information Officer

Marco Trecroce

SVP and Chief Information Officer, Four Seasons Hotels and Resorts

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Four Seasons Hotels and Resorts

Marco Trecroce
SVP and Chief Information Officer, Four Seasons Hotels and Resorts

SVP and Chief Information Officer

Marco Trecroce is the Senior Vice President and Chief Information Officer for Four Seasons Hotels and Resorts.  In this global role, he is responsible for IT at the company’s global corporate offices and the hotels. 

Renowned for its impeccable guest service and attention to detail, Four Seasons proudly serves guests across a worldwide portfolio of 90 hotels and resorts in 36 countries. Head quartered in Toronto, the company also provides luxury residential condominiums in many city hotels and resorts.

Since joining Four Seasons in 2010 as the company’s first CIO, Marco has been leading a technology transformation across the business at a time where guest expectations and demand for the latest technology is providing a strong catalyst for change.

Marco has a diverse business background and is a senior executive with over 24 years of experience, starting his career at IBM in sales before moving to business consulting with Andersen in Toronto. He later spent a number of years in the UK in senior executive roles most notably as CIO/Business Transformation and Operations Director for Thomas Cook Travel and Chief Operating Officer for Opodo Limited, an on-line travel retailer.

Marco has led a number of complex business transformations in his career and with extensive IT and business programs that covered multi-disciplines including IT operations, marketing, web, channels of distribution, call centres, retail, shared services, BPO outsourcing, IT application management outsourcing, software development, procurement and enterprise software implementations.

He obtained his Political Science degree from Wilfrid Laurier University and a Commerce degree from the University of Windsor.

A native of Montreal, Marco now resides in Toronto with his wife, two daughters and son.

Chief Information Officer

Albert Oriol

Chief Information Officer, Rady's Children's Hospital San Diego

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Rady's Children's Hospital San Diego

Albert Oriol
Chief Information Officer, Rady's Children's Hospital San Diego

Chief Information Officer

Albert Oriol is Vice President, Information Management and CIO at Rady Children’s Hospital and Health Center in San Diego, CA. In his previous role, Albert directed the IS Program Office and Privacy/Data Security Officer for The Children's Hospital in Denver, Colorado.

Albert’s background and expertise center around IT strategy, organizational change management, project and portfolio management, IT quality assurance, process improvement/management engineering, emerging technology assessment, and information security and privacy. His teams have led large scale EMR implementations, infrastructure deployments and new facilities.

Albert is a recognized healthcare professional with over 20 years of IT experience. He participates in various industry groups both in the US and abroad, and serves in various CHIME committees. In 2004, Albert received CHIME's John Glaser Award and published "Sanidad en un Mundo Digital", a book compiling his writings about healthcare in a digital World.

From 2004 through 2008 Albert taught IT Strategy and Management in Healthcare Organizations for the Universitat Oberta de Catalunya (www.uoc.edu), the leading Spanish online university.

Albert holds bachelors degrees in management and economics & finance from Bentley College and Catalonia International College respectively, as well as an MBA and a masters in health science from the University of Florida.

In his spare time Albert coaches youth rugby.

Chief Technology Officer

Joe Simon

Chief Technology Officer, Conde Nast Publications

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Conde Nast Publications

Joe Simon
Chief Technology Officer, Conde Nast Publications

Chief Technology Officer

Joe Simon is Chief Technology Officer at Condé Nast, overseeing all digital and technology operations. He leads the company’s innovation efforts, including the development of next-generation digital products and services. 

Prior to joining Condé Nast in September 2010, Mr. Simon was Chief Technology Officer for Viacom, where he directed all worldwide technology and operations for MTV Networks, BET Networks and Paramount Pictures. He also held roles at Booz Allen Hamilton, Reader’s Digest and various business conglomerates in India. 

Mr. Simon received his MBA from XLRI in India.

SVP & Chief Information Officer

Marco Trecoce

SVP & Chief Information Officer, Four Seasons Hotel and Resorts

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Four Seasons Hotel and Resorts

Marco Trecoce
SVP & Chief Information Officer, Four Seasons Hotel and Resorts

SVP & Chief Information Officer

Marco Trecroce is the Senior Vice President and Chief Information Officer for Four Seasons Hotels and Resorts.  In this global role, he is responsible for IT at the company’s global corporate offices and the hotels. 

Renowned for its impeccable guest service and attention to detail, Four Seasons proudly serves guests across a worldwide portfolio of 90 hotels and resorts in 36 countries. Head quartered in Toronto, the company also provides luxury residential condominiums in many city hotels and resorts.

Since joining Four Seasons in 2010 as the company’s first CIO, Marco has been leading a technology transformation across the business at a time where guest expectations and demand for the latest technology is providing a strong catalyst for change.

Marco has a diverse business background and is a senior executive with over 24 years of experience, starting his career at IBM in sales before moving to business consulting with Andersen in Toronto. He later spent a number of years in the UK in senior executive roles most notably as CIO/Business Transformation and Operations Director for Thomas Cook Travel and Chief Operating Officer for Opodo Limited, an on-line travel retailer.

Marco has led a number of complex business transformations in his career and with extensive IT and business programs that covered multi-disciplines including IT operations, marketing, web, channels of distribution, call centres, retail, shared services, BPO outsourcing, IT application management outsourcing, software development, procurement and enterprise software implementations.

He obtained his Political Science degree from Wilfrid Laurier University and a Commerce degree from the University of Windsor.

A native of Montreal, Marco now resides in Toronto with his wife, two daughters and son.

Chief Information Officer

Ken Corriveau

Chief Information Officer, Omnicom Media Group

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Omnicom Media Group

Ken Corriveau
Chief Information Officer, Omnicom Media Group

Chief Information Officer

Kenneth Corriveau is the Chief Information Officer for Omnicom Media Group Worldwide, which encompasses  the full service media networks OMD and PHD as well as a number of specialty media communications companies.
Ken was appointed to the position in 2006 and is responsible for all computer technology and communication aspects of Omnicom Media Group’s global operations in over 72 countries worldwide.

Ken has spent his entire career in the advertising industry, beginning as a media coordinator and technologist for a small agency in Massachusetts, where he interned during college.  Ken moved to New York City in 1996, where he focused his career in Information Technology for DDB Needham Worldwide.  In 1999, Ken became the Director of Information Technology for the Tribal DDB network where he focused on establishing a centralized computing infrastructure and evaluating all technology aspects of new acquisitions.

In 2002, Ken was asked to head up all information technologies and strategies for Omnicom’s newest venture; OMD, where he successfully orchestrated the creation of a centralized North American IT operations environment.  In 2004, Ken assisted in creating a new OMD division called TMV that delivered custom media centric applications for Omnicom Media Group and its clients worldwide.  In 2006, Ken became the CIO for Omnicom Media Group Worldwide.  Ken plays a key role in bringing the Omnicom Media Group technology network together as it exists today and set the strategic direction for tomorrow.

Ken is often quoted and recognized within the industry as a top expert in his field, most recently by Forbes magazine, he was selected as one of the top 25 most social CIO’s of the Fortune 250 companies.

Born and raised in Nashua, N.H., Ken earned his degree in Marketing and Computer Science at Assumption College in Worcester, MA.  Ken has been with the Omnicom family for seventeen years and currently resides in Greenwich, CT with his wife and two kids.

Chief Information Officer

Gabrielle Wolfson

Chief Information Officer, Panasonic

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Panasonic

Gabrielle Wolfson
Chief Information Officer, Panasonic

Chief Information Officer

Gabrielle Wolfson is the Chief Information Officer for Panasonic Corporation of North America. In her role, Gabrielle is leading the Information Systems Organization in North America to enable business strategies and drive innovation in the region.

Gabrielle is also the President of the Corporate Information Systems Company of Americas, a shared services organization that provides technology services for the Panasonic companies in North and South America as well as globally.

Gabrielle has been leading Information Systems Organizations for the past 20 years, driving innovation and technology transformation to maximize business benefits. She has redefined the role of the IT organization in the business to be a catalyst for growth, working across disciplines to leverage synergies and technologies. She has deployed global ERP and CRM solutions to enhance operations and expand market potential. She has also leveraged the power of cloud computing, data analytics and social networks to drive new business models and business transformation.

Prior to Panasonic, she served as Global CIO for Integra Life Sciences Corporation and Par Pharmaceutical Companies.  She also held executive leadership positions for Viacom Show Time Networks and in the management consulting practice at PricewaterhouseCoopers.

Chief Information Officer

Shohreh Abedi

Chief Information Officer, Farmer's Insurance Group

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Farmer's Insurance Group

Shohreh Abedi
Chief Information Officer, Farmer's Insurance Group

Chief Information Officer

Abedi is Chief Information Officer for Farmers Insurance Group. She joined the Farmers family as a Vice President in April 2007, charged with Claims IT. She was promoted into her present position in September 2010. Prior to joining Farmers she spent eight years with Ernst & Young, where she specialized in Customer Relationship Management and systems integration before becoming responsible for Capgemini’s Financial sector and Head of Delivery (Capgemini bought Ernst & Young in 2000). Abedi began her career in technology in 1993at Epicor, a software provider, where she built call centers and took over data and network areas of the business. She later worked as a Consultant for Cambridge Technology.

FACULTY

Associate Professor

Anindya Ghose

Associate Professor, NYU Stern School of Business

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NYU Stern School of Business

Anindya Ghose
Associate Professor, NYU Stern School of Business

Associate Professor

Anindya Ghose is an Associate Professor of Information, Operations, and Management Sciences and the Robert L. & Dale Atkins Rosen Faculty Fellow at New York University's Leonard N. Stern School of Business. He is the co-Director of the Center for Business Analytics at NYU Stern. He is also a Daniel P. Paduano Fellow of Business Ethics at NYU Stern and has been a Visiting Associate Professor at the Wharton School of Business.

His research analyzes the economic consequences of the Internet on industries and markets transformed by its shared technology infrastructure. He has worked on product reviews, reputation and rating systems, sponsored search advertising, mobile commerce, mobile apps, mobile ads, crowdfunding, and online markets. He frequently works with and consults for leading firms in the information technology, retail, financial services, telecommunications, and travel industries on projects related to internet marketing, social media analytics, mobile marketing and digital advertising analytics. He has been quoted and his research has been profiled numerous times in the BBC, New York Times, Financial Times, Forbes, NBC, Xinhua, Reuters, Washington Post, New York Daily, National Public Radio, Wall Street Journal, MSNBC, China Daily, Knowledge@Wharton, and elsewhere. He teaches courses on social media, digital marketing, business analytics and IT strategy at the undergraduate, MBA and Executive Education level in various parts of the world including the US, India, and South Korea.

His work has been published in leading journals that include IEEE Transactions on Knowledge and Data Engineering, Information Systems Research, Journal of Economics and Management Strategy, Journal of Management Information Systems, MIS Quarterly, Management Science, Marketing Science, Marketing Letters, and Statistical Science.

He is on the Research Council of the Wharton Customer Analytics Institute, a faculty affiliate with the Marketing Science Institute and the Sloan Center for Internet Retailing at the University of California, Riverside. He serves as an Associate Editor of Management Science and Information Systems Research. Before joining NYU Stern, Dr. Ghose worked in GlaxoSmithKline, as a Product Manager in HCL-Hewlett Packard, and as a Senior E-Business Consultant with IBM. He has a B. Tech in Engineering from the Regional Engineering College (NIT) in Jalandhar, and an M.B.A in Finance, Marketing and Systems from the Indian Institute of Management, Calcutta. He received his M.S. and Ph.D. from Carnegie Mellon University's Tepper School of Business.

Author, Speaker, Senior Analyst

Robert Rose

Author, Speaker, Senior Analyst, DCG

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DCG

Robert Rose
Author, Speaker, Senior Analyst, DCG

Author, Speaker, Senior Analyst

Author, Speaker and Chief Troublemaker at Big Blue Moose, Robert's focus and passion is to help marketers become stellar storytellers.

In addition to Big Blue Moose, Robert also serves as Strategist in Residence and brand advisor for the Content Marketing Institute, and senior contributing analyst for Digital Clarity Group.

Robert's book with Joe Pulizzi Managing Content Marketing spent two weeks as the #1 marketing book on Amazon.com. And, Robert is also a featured writer and guest blogger for iMedia Connection, CMSWire and Fierce Content Management. Robert also tells some of his own stories at The Mythic Marketer

A recognized expert in content marketing strategy, digital media, and the social Web, Robert innovates creative and technical strategies for a wide variety of clientele. He’s helped large companies such as AT&T, Fairchild Semiconductor, KPMG and Nissan tell their story more effectively through the Web. And, he’s worked to strategize digital marketing efforts for entertainment and media brands such as Dwight Yoakam, Nickelodeon, and NBC.

Robert lives and plays in Los Angeles, California, with his beautiful wife Elizabeth and their golden doodle Daisy.

Associate Professor of Information Operations and Management Science

David Large

Associate Professor of Information Operations and Management Science, NYU Stern

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NYU Stern

David Large
Associate Professor of Information Operations and Management Science, NYU Stern

Associate Professor of Information Operations and Management Science

Dr. David Large began his professional career as an engineer in 1975 with Bell Northern Research in Ottawa as project engineer, then Expert Woodcraft in Calgary as an industrial engineer, moving to Esso Resources in Calgary as a project engineer and business analyst. Following his MBA and PhD in Marketing from the Ivey Business School, David joined the Telfer School of Management at the University of Ottawa in 1991, where his teaching, research and consulting focused on Marketing Strategy and High-Tech Marketing. During his first academic leave at the end of the nineties, David joined the Cognos Business Intelligence University, a marketing unit dedicated to the evangelization of business intelligence analytics, then moved on to become VP Academics at Lansbridge University, Canada’s first private online university. Now on his second academic leave, David has taken on the role of VP University Advancement at the University of Fredericton, a young private online university focused on lifelong education for upwardly-mobile professionals.

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