ADVISORY BOARD

Mohammed Al-Tajer
Head of Marketing for the Middle East & Africa, Citibank

Mohammed Al-Tajer is the Head of Marketing for the Middle East & Africa in Citi. He has been leading the marketing & business development functions at Citi for the region for the last 3 years.

With over 15 years of global marketing & business development experience, Mohammed led some of the world’s most prestigious brands such as Lipton, Wrigley’s, Extra, Brooke Bond, Wall’s, Organics, Vaseline, Gulf Air and Citi. He is instrumental in setting up, developing and growing businesses across countries in EMEA, Iran, Pakistan and India.

His experience spans multiple & diverse sectors such as fast moving consumer goods, insurance, airlines, consulting and banking. His career has been with blue chip MNCs as well as large local groups. These include companies like Unilever, Coca Cola, Wm. Wrigley Jr, Arab Insurance Group, Gulf Air and Citi apart from consulting. He spent part of his career working abroad based in the United Kingdom, Germany and the GCC countries.

His area of expertise is brand building, innovation, business development, change management and business integration. Besides his core portfolio of expertise, he takes a keen interest in strategic analytics, business intelligence, market research and E-business.

He is a member of the Standards & Poor’s Society of Industry Leaders and a visiting lecturer at the Bahrain Institute of Banking and Finance. He is also a keynote speaker in many business forums.

Mohammed holds a degree in Industrial Engineering from the University of Petroleum & Minerals as well as an advanced Diploma of Insurance Studies from the Bahrain Institute of Banking & Finance.

Connie de Lange
Group Executive: Marketing, Dimension Data

Connie de Lange joined Dimension Data in January 2004 to lead marketing for the Group. She joined the Group Executive in October of the same year. Connie has over 15 years experience in international marketing and communications, new venture start-ups, and change management. Her relationship with Dimension Data dates from 1997 when she moved to South Africa as Marketing Director and a founder of the Dimension Data joint venture Linx Holdings and its subsidiary OmniLink. Prior to joining Dimension Data, Connie had responsibility for global marketing for ADC Telecommunications. Connie was also a Board Director of the ADC Foundation and the Minnesota High Tech Association (MHTA). Connie holds an MBA from Northeastern University and a Bachelor of Arts (Honours and Distinction) from Kenyon College.

James K. Cornell
Senior Vice President and Chief Marketing Officer, Prudential Retirement

James K. Cornell is senior vice president and chief marketing officer for Prudential Retirement. Cornell joins Prudential from Fidelity Investments and will be based at the business’ headquarters in Hartford, CT. Prudential Retirement is a business of Prudential Financial Inc. (NYSE: PRU).

Cornell will report directly to Christine Marcks, president of Prudential Retirement and will direct all plan sponsor and participant marketing, strategic planning and communications activities across the business, helping drive growth in revenues and market share as well as exploring new markets. He will also play a key role in Prudential Financial’s Thought Leadership activities.

Cornell, a seasoned investment executive with over 20 years of financial services experience, joins Prudential following an 11-year career with Fidelity Investments where he most recently served as senior vice president, institutional marketing. Prior to this role, Cornell spent eight years in Fidelity’s Personal Investments area, where he was responsible for Advice & Guidance products and strategy, including Fidelity’s suite of financial planning tools. Previously, Cornell led Fidelity’s retail retirement products group, managing IRAs, Roth, rollover and small business savings products. Cornell holds a BA in Economics from the University of North Carolina (UNC) at Chapel Hill. He currently serves on the Board of Trustees of Thompson Island Outward Bound and recently completed three years as a member of the Board of Visitors of UNC – Chapel Hill.

James Latham
Chief Marketing Officer , Open Text

James brings 20+ years’ Executive leadership and global marketing experience in both startup and large public software developer and integrator organizations to Open Text.  Open Text is the world’s preeminent solutions provider for enterprise and web content management.  In his current role, he leads marketing at Open Text for worldwide brand management, corporate marketing, marketing communications, sales enablement, and alliances.  Most recently he was the leader of the B2B marketing strategy practice at McCann Worldgroup, a division of Interpublic Group, where his team was responsible for Microsoft’s global audience insights and campaign strategy, planning, targeting, analytics, and integrated marketing.  Over the past seven years he planned, built, executed, and optimized integrated digital marketing campaigns across a wide variety of B2B products and services including Enterprise Content Management, Digital Asset Management, and Communications software products from large software vendors.

Prior to McCann, James was vice president of marketing and marketing strategy for several large and growth-oriented software companies including a stint in Large Systems Marketing in New York City at IBM, General Manager at Lotus Development, and Vice President of Marketing for several others.  For 5 years he advised on Marketing Strategy and Global Alliances for large enterprise software companies.  James has lectured on global marketing at the Masters for International Management program.  He holds a bachelor’s in computer science from the State University of New York.  In addition to his academic pursuits, James is an avid soccer player and an amateur jazz musician on the contrabass.

Kim M. Sharan
EVP & CMO, Ameriprise Financial

Kim M. Sharan is the President of Financial Planning, Retirement and Wealth Strategies, and Chief Marketing Officer at Ameriprise Financial. She leads the company’s integrated approach to serving clients and reaching prospects, including direction of the firm’s central consumer value proposition: financial planning. She is also responsible for the overall marketing strategy, including brand management, advertising and client communications, and the company’s retail retirement business. A financial services industry veteran, with 30 years experience in markets across the globe, Sharan joined Ameriprise Financial in 2002 after holding senior leadership positions at Merrill Lynch and Citibank. She serves on the board of Girls Inc. and on the advisory board of North Shore Holiday House. Sharan received her B.A. in economics from Drew University and her M.B.A. from the University of Chicago Booth School of Business.

About Ameriprise Financial
Ameriprise Financial, Inc. is a leading financial planning and services company with more than 12,000 financial advisors and registered representatives that provides solutions for clients' asset accumulation, income management and insurance protection needs. The Company's financial advisors deliver tailored solutions to clients through a comprehensive and personalized financial planning approach built on a long-term relationship with a knowledgeable advisor. The Company specializes in meeting the retirement-related financial needs of the mass affluent and affluent. Financial advisory services and investments are available through Ameriprise Financial Services, Inc. Member NASD and SIPC.

Alexandra Morehouse
CMO, AAA

Alexandra Morehouse is Chief Marketing Officer for AAA of Northern California, Nevada and Utah.

Morehouse oversees all marketing strategy, advertising, branding, media relations and customer analytics and research for the AAA affiliate, which provides  insurance, travel, automotive and financial services to more than four and a half million members.

Morehouse serves on the boards of the ODC dance company and the UC Davis Institute of Transportation Studies.

A featured speaker at national marketing conferences, Morehouse has also served as co-chair of the Harvard Business School Global Technology Conference and on the boards of the Harvard Business School Community Partners, SnapFish, the Cedars of Marin, and the Yerba Buena Center for the Arts.

Prior to AAA, Morehouse was Chief Marketing Information Officer for Charles Schwab and Co. She also held senior leadership roles at American Express in New York and San Francisco, in product marketing, brand management, and customer relationship management.

Morehouse has been featured in Forbes, Business Week, the Economist and Direct Marketing magazine.  She’s been honored three times by the San Francisco business times as one of the “100 Most Influential Women in Business.”

She graduated with high honors from Harvard University and has an MBA from Harvard Business School

Laurie A. Tucker
Senior Vice President, Corporate Marketing, FedEx Services

Laurie A. Tucker is senior vice president of FedEx Corporate Marketing, the organization responsible for shaping and managing one of the world’s most recognized and admired brands.

Since joining Federal Express in 1978, Laurie has gained a breadth of professional and management experience in numerous disciplines including finance, sales, technology, marketing, customer service, operations and supply chain. In her current role, Laurie has been instrumental in developing marketing strategy for sponsorship marketing programs, innovation and development, retail product and promotion, business alliances, customer experience management, brand management and advertising.

While leadership of this high-impact team may seem daunting, this four-time winner of the prestigious FedEx Five Star award has embraced the challenge and credits much of her success to her team. Laurie is committed to providing the skills and career resources to do the best job possible, and she was the first recipient of the FedEx Services Diversity Champion Award. Through her dedication to a “People First” philosophy, she has also instituted many pioneering growth initiatives for her employees.

Laurie was recently named one of BtoB’s Best Marketer’s for 2009, was recognized as a “Woman of Achievement” by the Women’s Project of New York, and was named one of PINK Magazine’s 2009 Top Women in Business. Also active in the community, Laurie is the co-chair for the annual FedEx-March of Dimes campaign and has been a United Way Alexis de Tocqueville Society member since 1998. She also serves on the Board of Directors for Iron Mountain, Inc and The Blues Foundation. Laurie earned both her B.A. and M.B.A. from the University of Memphis where she currently serves as a University of Memphis Fogelman School Advisor.

Amanda Jobbins
Vice President, Marketing European Markets, Cisco

Blair Shane
Chief Marketing Officer , California Academy of Sciences

The Chief Marketing Officer of the California Academy of Sciences, Blair Shane strives to strengthen recognition and understanding of all that the Academy has to offer its diverse audiences. In order to attract and engage visitors of all ages, Shane pursues marketing initiatives, partnerships and campaigns that highlight the Academy’s offerings in new and compelling ways. Drawing upon the Academy’s green credentials, scientific expertise, and one-of-a-kind exhibits, she aims to inspire curiosity about science and the future of the natural world among all who encounter the institution. In preparation for the Academy’s reopening in September 2008, Shane crafted and executed a successful marketing plan to introduce the new Academy to the world. Those coordinated efforts resulted in the launch of a new brand identity, a new website, the Academy’s first advertising campaign, more than 1,000 news stories around the world, and attendance figures that far exceed expectations. Prior to joining the Academy in 2007, Shane served as the Vice President for Marketing Planning and Integration at Charles Schwab & Co. There, she provided strategic marketing guidance, managed communications, and led a large cross-functional team to achieve results for the consumer focused financial services brand. Prior to Schwab, she gained experience running lines of business at General Mills and Franklin Templeton Group. Shane earned her MBA from Stanford University, as well as a certificate in public management. At Johns Hopkins University, she received her bachelor’s degree in history. Following her undergraduate work, she founded the non-profit “Hands on San Francisco” with the goal of motivating busy professionals to volunteer for community organizations in the Bay area. A multi-generation San Franciscan, Shane grew up at the Academy and is delighted to see that it continues to inspire curiosity and discovery in her own young children. As a member of the Academy’s senior management team, she remains passionate about scientific education and is committed to help shape the Academy’s future.

Andy Lark
VP & General Manager, Large Enterprise Marketing & Online, Dell

Andrew’s 22 years experience across business-to-business and consumer sectors spans building successful businesses and leading award-winning marketing programs and teams for Fortune and Times 100 companies, global technology brands, start-ups and the world’s hottest advertising and communications agencies.

During his career he has worked and lived in the majority of the world’s major markets and developed a reputation as a highly creative executive, marketing turn-around specialist, entrepreneur and authority on social media. He is a prolific writer, blogger and speaker on marketing, emerging business strategies, marketing/communications measurement, and Web 2.0.

Today, Andrew is vice president, at Dell, where he is charged with leading global marketing for it’s Large Enterprise group – both the largest within Dell and the industry. Prior to this he lead communications, conversations, and global online – with responsibility for Dell.com – the world’s largest eCommerce site. During this time he spearheaded the company’s revitalization of it’s online presence – including it’s highly acclaimed social media strategies.

His achievements have earned him multiple awards and recognition including being named by PR Week as one of technology industry’s “Most Influential” communicators. In 2001, the corporate communications team he built and led at Nortel Networks won the Corporate Communications Team of the Year in PR Week’s inaugural US awards. He also won a Silver Anvil – the PR industry’s highest recognition for communications excellence – for Dell’s global consumer PR campaign, “PCs for People”. In leading communications programs for ID Software and Ensemble Studios, Andrew played a key role in launching some of the best selling PC gaming titles of all time. While at Fleishman-Hillard, Andrew pioneered breakthrough measurement techniques and systems including the new media performance metric, “opportunities-to-see”.

A native of Auckland, New Zealand, Andrew holds a BA from Auckland University. When he is not immersed in work, he expends his spare energy as a competitive sailor, avid reader and wine enthusiast. He also enjoys cycling, windsurfing, writing, travel and design. Andrew is married with a delightful daughter, Sophia and son, Zach. He has no interest in golf.

Ben Berry
Chief Information Officer, Oregon Department of Transportation

Ben Berry serves as Oregon Department of Transportation’s (ODOT) Chief Information Officer providing overall leadership, planning, development and delivery of information technology services for ODOT and several other non-transportation organizations.  As CIO for the second largest state agency in Oregon, Mr. Berry is responsible for systems supporting highways, bridges, rail service, right-of-way determinations, DMV and Motor Carrier commercial trucking inspections and licensing throughout the state. 

Berry is the former Chief Technology Officer of Providence Health System Oregon, supporting a service area of seven hospitals and 33 clinics.  He has held executive and management positions in sectors such as state and local government, healthcare, telecommunications, aerospace/defense and airport transportation.

Berry received his M.B.A. from UCLA and a B.S. in Life Science--Biotechnology from the University of Portland. He has more than 30 years of experience in computer software program management and operations, applications development and design, and systems development in the public, private and not-for-profit sectors of the United States and the Middle-East.  He has facilitated business process improvement for automotive, aerospace, healthcare and government entities.

Berry is currently Board Chair for Lifeworks Northwest, a $30M non-profit organization serving mental health, addiction services and high risk behavior prevention.  He is founder of Public Private Renewable Energy Group; and is the former Board Chair for St. Andrews Nativity School which specializes in educating students to surpass their social-economic conditions.

Berry is an inventor and visionary. Outside of his government roots, he is building the AirShip VTOL Transformer light aircraft and electric vehicle maglev drive-trains for ground transit vehicles.  He challenges his team to build vehicles that can average over 100 miles/per/gallon fuel efficiency with its equivalent in maglev electric regeneration to travel over 100 miles/per/hour.  

In tandem with the excitement of the "Track Sphere" and AirShip invention, the more intriguing aspect to this effort is the model used to create the vehicle. Berry has developed an Open Technology Innovation Model (OTI), a model that takes concepts from the open source development community and applies them to manufacturing.  Dispersed teams that share a common vision collaborate to create a solution that is better than the sum of its parts.  The development of these ground transit vehicles is the first implementation of this model and may be used for future product development. Berry has formed AirShip Technologies Group, the consortium that uses far-flung teams to implement maglev drive-trains for cars, long haul trucks and high-speed monorails.

Berry was chosen by the Society of Information Management (SIM) as the 2007 Oregon IT Executive of the Year, and selected as Computerworld’s Premier 100 IT Leaders for 2008.  He is the awardee of the 2010 ITSMF’s Summit Heritage Leadership Award for 2010 for extraordinary contributions to the advancement of technology and diversity in the IT industry.

Adriaan L. Bouten
Senior Vice President Chief Information Officer, The McGraw-Hill Companies

Adriaan Bouten is the Senior Vice President and Chief Information Officer of The McGraw-Hill Companies' Information and Media segment which includes J.D. Power & Associates, Broadcasting, McGraw-Hill Construction, Platts and Aviation Week.  Mr. Bouten leads technology initiatives that promote all

I & M brands, while driving revenue growth and enhancing productivity. In addition, he is responsible for digital product strategy and implementation, as well as the segment Six Sigma group.

Before being appointed to this position in May 2006, Mr. Bouten led the transformation of Gannet's USAToday.com, implementing common platforms and solutions.  Prior to joining USA Today, Mr. Bouten held senior information technology positions with Hanley Wood LLC, The Times Publishing Company and Bon Secours Health System Inc.  He began his career with Ernst & Young/Cap Gemini. 

Mr. Bouten is a member of Online Publishers Association (OPA) and chairs their technology committee,

The Society of Information Management, and the AICPA.

Mr. Bouten holds an MS degree from Georgetown University and a CPA from the state of Virginia.

Patrice Kelly Ellis
Chief Information Officer and Senior Vice President, Prudential

Patrice Kelly Ellis, Chief Information Officer, and Senior Vice President, for Prudential Retirement, is responsible for developing and executing on business strategies in support of Prudential Retirement Services and Technology organizations.  Areas of responsibility within Technology include planning and strategy; business relationship management; system delivery; and system operations. With regard to Retirement Services, her responsibilities include DC and DB operations; plan sponsor service teams; call centers; compliance, testing, reporting teams; and financial operations. 

Prior to joining Prudential, Ellis was head of Investment Products Service & Technology for The Hartford Life Insurance financial service businesses including retail annuity and mutual funds; retirement plans; and information technology.  In this role, she was responsible for distributor and customer contact centers; in-force plan and contract management; new business commissions; and licensing. 

Ellis also previously held a number of leadership roles in marketing; compliance; and technology with Travelers Insurance Company.  In addition, she held product development and service roles for The Hartford Individual Insurance group and Aetna Life Insurance.

Ellis received a bachelor's degree from the University of Connecticut.  She also holds FINRA, NASD Series 6 and Series 26 licenses, and is an Associate Chartered Life Underwriter.

David Zanca
Senior Vice President, IT Customer Access & Revenue Systems, FedEx

David Zanca is responsible for bringing market leadership across the customer-facing domains of FedEx – the systems that support its world-class customer service, customer shipping solutions, revenue systems, FedEx Office digital-to-print solutions and the award-winning fedex.com. A primary focus for David is the extension of a ‘Connectedness’ strategy that embeds FedEx services into mobile devices and applications that customers use every day. Under his leadership, Customer Access & Revenue Systems developed the FedEx iPhone application, the MyFedEx web site, application plug-ins and a suite of Web Services. David reports to Rob Carter, FedEx Executive Vice President and CIO.

Prior to his current role, David was Senior Vice President of Information Technology with FedEx Freight, leading its IT strategy, operations, applications and infrastructure. In 2003, David was Vice President of FedEx Customer Systems, leading the design and development of customer automation solutions, fedex.com and Sales & Pricing systems. David was named FedEx’s first Chief Information Security Officer in 2001.

David received CIO Magazine’s Ones to Watch Award in 2009. He was selected as one of Computerworld’s Premier 100 IT Leaders in 2008. He has spoken to major technology conferences on digital connectedness, application development trends and the strategic business value of Information Technology. He has been honored with a FedEx Five Star Award and named to numerous Who’s Who editions.

Before joining FedEx, David worked with Andersen Consulting for 12 years. He holds an MBA from Emory University and a bachelor’s degree from Duke University. He holds professional certifications including Certified Public Accountant, General Information Assurance-Information Security Officer, Certified Data Processing Professional, and Certified Production and Inventory Control specialist.

Debra Jensen
Vice President and Chief Information Officer , Jack in the Box Inc

Debra Jensen is Vice President and Chief Information Officer for Jack in the Box Inc.. She is responsible for developing and executing the information and technology strategy for the quick-serve chain, including the company’s corporate and regional offices, distribution centers,  and restaurant technology for franchise operators.   In addition, she is responsible for   Technology and Guest Services Call Centers and Technology Field Centers. 

Debra is currently a member the advisory board for California State San Marcos Business Information Systems program, and for a newly formed board for Health Care Information Systems.

Jensen served on the board of the San Diego Data Processing Corporation, a not-for-profit provider of government information technology solutions. Prior to joining Jack in the Box in 2005, she was Vice President of Business Information Systems for Longs Drug Stores Corp., a major retail drug store chain based in Walnut Creek, Calif.  Jensen has also held positions in information systems for CP National Corporation and The Gap Stores.

Jack in the Box Inc. (NASDAQ: JACK), based in San Diego, is a restaurant company that operates and franchises Jack in the Box® restaurants, one of the nation’s largest hamburger chains, with more than 2,180 restaurants in 18 states. Additionally, through a wholly owned subsidiary the company operates and franchises Qdoba Mexican Grill® restaurants, a leader in fast-casual dining, with more than 480 restaurants in 42 states and the District of Columbia. For more information, visit www.jackinthebox.com

Scott Chrisbacher
CIO, Ball Aerospace

Scott comes to Ball Aerospace after 20 years at Honeywell International. Most recently, Scott was the vice president and chief information officer for Honeywell Aerospace Engineering & Technology. Prior to that, he served as the director and chief information officer for Honeywell Engines, Systems and Services and Aerospace Electronics Systems.

Nellson Burns
Vice President of Information Technology, Holly Corporation

Nellson Burns is the Vice President of Information Technology at Holly Corporation. Prior to joining Holly, Nellson worked for nine years as a management and technology consultant for Ernst & Young and then, Capgemini. Nellson's area of focus was working with technology to improve business processes for Oil and Gas companies such as BP, ConocoPhillips, ExxonMobil, Shell Chemical, and Union Carbide.  He is currently an at large member of the Board of Directors of the Dallas Chapter of the Society of Information Managers (SIM).

Nellson received a B.S. in International Studies from Texas A&M University in 1998.  At Texas A&M, Nellson was very active in campus student organizations. He was a Student Senator, president of the Honors Dorm, and a Terry Scholar. His senior year, he was the president of the Memorial Student Center, the nation's largest student union in terms of number of volunteers and budget.

Nellson is on the Board of Directors of the Texas Alliance foundation and is an Advisory Board Member of the Terry Foundation.  He also volunteers for Big Brothers Big Sisters organization.

Nellson resides in Dallas with his wife Melissa and their Golden Retriever, Carley.

Phuong Tram
VP Information Technology and Chief Information Officer, DuPont

Phuong Tram is vice president -- DuPont Information Technology (IT) and Chief Information Officer (CIO). He is responsible for information systems and information technology globally for DuPont. Mr. Tram leads the DuPont worldwide IT organization, focused on direct support for business units, functional units and regional operations. Mr. Tram joined DuPont in 1989 as the operations manager in Sydney, Australia.

In 1994, he transferred to Singapore and became director of customer order fulfillment process - Asia Pacific. In 1996, he was appointed director of Information Technology and business improvement process - Asia Pacific.

He transferred to Wilmington, Del., in 1999 as the CIO and eBusiness director for the Agriculture & Nutrition businesses. He held the CIO position for global operations, functions, Asia Pacific, and Canada and was appointed vice president, global integrated service delivery, Information Technology in December 2006. He was named to his current position in December 2007.

Prior to joining DuPont, Mr. Tram worked for ICI, Australia in various plant and management positions. He has published numerous articles on process controls, plant optimization and process re-engineering.

Mr. Tram graduated from the University of New South Wales, Australia, with a B.E. in Chemical Engineering. While attending the university, he was awarded the Australian Dean Scholarship and the University Graduate Scholarship and was a research fellow at the university.

Adam Gerrard
Group Chief Information Officer , Avis Europe

Adam Gerrard is the Group Chief Information Officer for Avis Europe, providing IT services and solutions to 12 major locations in Europe and to 97 franchisees in Eastern Europe, Africa, the Gulf States and the Asia Pacific region. A graduate from Loughborough University in 1994, Adam moved into IT taking his first role with PC World Business, part of the Dixons Stores Group, heading up their IT Services Division. He was exposed to a wide range of general management disciplines including IT, sales, procurement, customer service and marketing. Since then Adam has held leadership positions with blue chip companies in the UK including CHEP, Thomas Cook and most recently Avis Europe. Adam joined Avis Europe in 2007 and has been instrumental in shaping their federated IT teams across Europe and developing the corporate governance that now allows Avis Europe to successfully prioritise its portfolio of business change demand. He is responsible for driving forwards the IT strategy of Avis Europe and identifying opportunities to exploit emerging technologies or process efficiencies to shape the Avis Europe business strategy.

Emmanuel Frenehard
CIO, Walt Disney International

Emmanuel is a senior IT executive with rich international experience and expertise and a strong understanding of technology’s capabilities to enhance business models and create new revenue opportunities. He manages and motivates successful technology professionals in multi-lingual, multi-cultural and distributed environments to deliver rich and flexible technology services at competitive TCO. His focused is on evolving enterprise technology services into a consumer experience which is more adapted to the needs of the employees of the 21st century. His experience spans managing large global initiatives across multiple companies over the past 10 years including ERP implementations, Shared Services implementations and worldwide infrastructure rollouts and he has taken a broader leadersip role in the aspects of technology as it pertains to product creation and delivery: eCommerce, media distribution, broadcast, etc. As a business school grad with international experience and technological strategic visions, his strengths in a senior role are bolstered by his fluency in four spoken languages (French, Spanish, English and Portuguese) and a background as a resident in different countries.

William Boulding
J.B. Fuqua Professor of Business Administration and Deputy Dean, Fuqua School of Business, Duke University

William Boulding is the J.B. Fuqua Professor of Business Administration and Deputy Dean at the Fuqua School of Business, Duke University. His previous roles at the Fuqua School include Senior Associate Dean for Programs, Associate Dean for the Daytime MBA program, Area Coordinator for the Marketing faculty, Co-Director of the Teradata Center for Customer Relationship Management, and the executive education Academic Program Director for both the Marketing Leadership Forum and the Advanced Management Program.

He received his BA in Economics from Swarthmore College and his Ph.D. in Marketing from the Wharton School, University of Pennsylvania. His research interests lie at the intersection of management, marketing, and strategy. Of particular interest to Dr. Boulding is evaluating how managers make decisions and how consumers respond to those decisions. He publishes his research in marketing and management journals including Marketing Science, Management Science, Journal of Marketing, the Journal of Consumer Research, the Harvard Business Review, and the Journal of Marketing Research. He won the 1998 William F. O’Dell Award for the Journal of Marketing Research article making a "significant long-run contribution to the marketing discipline," and the 2006 Harold H. Maynard Award for the Journal of Marketing article making a “significant contribution to marketing theory and thought.” Dr. Boulding has served on the editorial boards of the Journal of Marketing Research, the Journal of Consumer Research, and the Journal of Service Research. He is a past Associate Editor for the Journal of Consumer Research, and a past Area Editor for Marketing Science. He now serves on the Advisory Editorial Board for Marketing Science and the CMO Council Academic Liaison Board.

Dr. Boulding's teaching interests also span the areas of management, marketing, and strategy. He has taught courses in all three areas (Leadership, Ethics and Organization; Marketing Management; Foundations of Strategy) and will teach the newly developed Culture, Civilization and Leadership course. He is a past recipient of The Outstanding Teacher award from the Fuqua School, and has been cited for teaching excellence in various editions of the book Business Week Guide to the Best Business Schools spanning a period of two decades. He is also a recipient of the Bank of America Faculty Award "for excellence in teaching, research, leadership and service." With respect to industry contact, he has engaged in sponsored research, consulting, or executive development with a number of companies such as IBM, AT&T, Bank of America, Sears, Eli Lilly, Blue Cross/Blue Shield, Ford Motor Company, Lafarge, U.S. Postal Service, Stride Rite, Wolseley, Hanes, Harnischfeger, Thomson Newspapers, Siemens, and Citibank.

Faisal Hoque
CEO and Author, The Alignment Effect: How to Get Real Business Value Out of Technology

Faisal Hoque is an internationally known entrepreneur, and author, and the Founder and CEO of BTM Corporation (Business Technology Management Corporation). For his commitment to business technology convergence, CIO Quarterly magazine designated him, ‘Mr. Convergence’. In May 2008, the editors of Ziff Davis Enterprise named him as one of the Top 100 Most Influential People in Technology for conceiving and developing Business Technology Management (BTM), helping organizations transform into ‘whole-brained enterprises'. Two of his previous books, Sustained Innovation and Winning the 3-Legged Race, were included in the “Top 5 Transformation Books” of the last few years, while Sustained Innovation also ranked in CIO Insight magazine’s “Editor’s Picks: The 10 Best Business Books of 2007”. A former senior executive at General Electric (GE) and other multi-nationals, he built his first commercial business technology product at the age of 19 while studying at the University of Minnesota. A native of Bangladesh, Hoque recently further dedicated his attention to those less fortunate by establishing BTM Agrim in an effort to develop innovative social business models. He has written numerous articles and papers for such publications as BusinessWeek, The Economist, Forbes, The Wall Street Journal, Baseline, and CIO Magazine, and is a frequent public speaker.

George Day
Geoffrey T. Boisi Professor, Professor of Marketing; Co-Director of the Mack Center for Technological Innovation, Wharton

George S. Day is the Geoffrey T. Boisi Professor, Professor of Marketing and co-Director of the Mack Center for Technological Innovation at the Wharton School of the University of Pennsylvania. He previously taught at Stanford University, IMD (International Management Development Institute) in Lausanne, Switzerland, and the University of Toronto, and has held visiting appointments at MIT, the Harvard Business School and the London Business School. Prior to joining the Wharton School, he was Executive Director of the Marketing Science Institute, an industry-supported research consortium.

He has been a consultant to numerous corporations such as AT&T, Eastman Kodak, General Electric, IBM, U.S. West, Metropolitan Life, Marriott, Whirlpool Corporation, Molson Companies, Unilever, E.I. DuPont de Nemours, W.L.Gore and Associates, Boeing, LG Corp. and Medtronic. He is director of the American Marketing Association, TL Contact Inc., and the Biosciences Research and Education Foundation. His primary areas of activity are marketing, the management of emerging technologies, organic growth strategies, organizational change and competitive strategies in global markets. Dr. Day obtained his doctorate from Columbia University in 1968.

He presently serves on five editorial boards and has authored fifteen books in the areas of marketing and strategic management. His most recent books are Peripheral Vision: Detecting the Weak Signals that Can Make or Break Your Company (with Paul Schoemaker) published in 2006, Wharton on Dynamic Competitive Strategy (with David Reibstein) published in 1997, Wharton on Managing Emerging Technologies (with Paul Schoemaker) published in 2000, and The Market Driven Organization, published in 1999. He is the co-editor (with David Montgomery) of the 1999 special issue of the Journal of Marketing. He has also published in the Harvard Business Review, California Management Review, Strategic Management Journal, Planning Review, Journal of Consumer Research, Journal of Marketing Research, Sloan Management Review, and Strategy & Leadership. Dr. Day has received numerous awards, including two Alpha Kappa Psi Foundation Awards, two Harold H. Maynard Awards for the best articles published in the Journal of Marketing and in 2003 he received the Sheth Foundation Journal of Marketing Award for articles making long-run contributions to the field of marketing. In 1994, he received the Charles Coolidge Parlin Award, which each year honors an outstanding leader in the field of marketing, and in 1996 he received the Paul D. Converse Award for outstanding contributions to the development of the science of marketing.

He was selected as the outstanding marketing educator for 1999 by the Academy of Marketing Science; in 2001 he received the Mahajan Award for career contributions to marketing strategy by the American Marketing Association, and in 2003 he received the AMA/Irwin/McGraw-Hill Distinguished Marketing Educator award. INFORMS determined that two of his articles were among the top 25 most influential articles in marketing science in the past 25 years. He has directed and participated in senior management programs in the United States, Canada, Europe, Japan, Singapore, South Africa, India, Latin America, Mexico, Australia and New Zealand.

Munir Mandviwalla
Associate Professor and Chair of Management Information Systems; Executive Director, Institute for Business and Information Technology, Fox School of Business, Temple University

Associate Professor Munir Mandviwalla, founding chair of the Management Information Systems department, and Executive Director, Institute for Business and Information Technology, Fox School of Business, Temple University holds a BSc in Systems Engineering from Boston University, a MBA from the Peter F. Drucker School of Management at Claremont Graduate University, and a Ph.D. in Management Information Systems from the Programs in Information Science at Claremont Graduate University. Dr. Mandviwalla has published articles on collaborative systems, social networking, virtual teams, software training, peer review, and globalization. His most recent work in 2009 is a study of corporate blogging.

He is currently working on a social networking and web 2.0 project with a large electronics and manufacturing firm. His publications have appeared in Management Information Systems Quarterly (MISQ), ACM Transactions on Computer Human Interaction, Journal of Organizational Computing and Electronic Commerce, Decision Support Systems, Small Group Research, Communications of the Association for Information Systems, Public Administration Review, and Information Systems Journal. His work has been supported by grants from the National Science Foundation (NSF), Bell Atlantic, IBM, Microsoft Corporation, CIGNA Corporation, Advanta Corporation, Lotus Development Corporation, and Lilly Endowment, Inc. In 2000, IBM selected him for their Faculty Partnership Award in recognition for contributions to E-Business teaching and research.

In 2002, The Claremont Graduate University recognized him with their Alumni Hall of Fame award.As executive director of the Institute for Business and Information Technology, Mandviwalla leads a full service institute that engages with industry at multiple levels including research and human capital development, and provides faculty and students with funding, scholarships, contacts, and professional development. As the founding chair of the department of Management Information Systems, Mandviwalla leads the research and teaching activities related to information systems for the Fox School of Business.