THE CMO-CIO ALIGNMENT IMPERATIVE

The CMO Council and BPI Network recognize that technology and customer data access have become the essential enablers of marketing effectiveness. Today's savvy CEO is seeing the critical need to better align, leverage and mesh IT groups, database repositories and digital infrastructures with marketing functions and assets worldwide.

Owning customer insight has become the new mission and mandate of the CIO (in effect, the Chief Insight Officer) as they strive to integrate and extract value from disparate data sources inside and outside the organization. Employing digital marketing platforms, advanced analytics and predictive modeling, CIOs are helping marketers better target and access market segments; improve response, retention and revenue streams; as well as deliver more required and desired products and service experiences. New social network, mobile media and Internet content delivery channels are becoming key determinants of customer voice, affinity and advocacy, requiring new strategies, talents and resources in both marketing and IT organizations.

As leading change agents, the CMO and CIO have to be tightly coupled in the journey to optimize customer lifetime value through more personal, timely, targeted and engaging interactions with diverse audiences. The ultimate objective is "customer relevance," a state of being that makes brands robust, resilient and highly valued in the market.

Privacy Policy

The CMO-CIO Alignment Imperative takes privacy very seriously and are committed to respecting your online privacy. Throughout the data collection process, all necessary steps are taken to ensure that data ("Personal Information") is used only according to the purposes that we have clearly stated. Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a business, home or other physical address, a phone number for work, home or mobile communications, an e-mail address or other contact information, whether at work or at home.

Purposes for which information is collected

All data collected at this site may be used for two purposes: first, for the purpose of providing any service requested by you, second, for the purpose of direct marketing by The CMO Council and other companies. This implies that we may from time to time send you information about CMO Council products, publications, reports, events, services, or conferences. Additionally, we may pass your name and address on to other companies whose products we believe you might be interested in.

Your right to 'opt out'

Under the Data Protection Act, you have the right to 'opt out' of direct marketing campaigns. If you previously gave consent for data to be used and wish to opt out later, you can inform us in writing or by email. Data submitted to www.cmocioalign.org will then not be used for any kind of direct marketing or provided to third parties. However, you may still receive mail from us about your purchases, registrations, or subscriptions.

Use of email addresses

By submitting your email address to us, you agree to allow us to use this address to notify you of any facts which may be pertinent to your membership within the CMO Council. Your email address may also be used to send unsolicited marketing material from approved CMO Council partners.

If you would like to unsubscribe from all email communication, please email vwang@globalfluency.com and type Opt-out in the subject line.

For more information

This statement is a summary and does not represent a complete statement of intent on behalf of The CMO Council in respect of information privacy. If you require more information, please email us at lmiller@cmocouncil.org with your comments and we will do our best to answer you as quickly as possible.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Financial data is hosted in a high-security, fully redundant, risk-free data center. All transactions occur over secure SSL connections.